Privacy
Privacy policy
Learn how MergeWise collects, uses, and protects data when you connect Asana, GitHub, and your team accounts.
What we collect
Data we process to deliver reviews
We collect only the data required to run AI-assisted reviews, keep workspaces secure, and support your team.
Account and workspace details
- • Contact information you provide such as name and email address to set up your workspace.
- • Workspace metadata including team name, connection settings, and plan selection to operate the service.
- • Authentication and session data needed to secure access and honor logout requests.
Integration data
- • GitHub repository metadata, pull request links, comments, and labels required to run AI reviews.
- • Asana project metadata, task links, and webhook payloads used to map work and trigger reviews.
- • API tokens or installation identifiers needed to connect third-party services; secrets are stored securely.
Usage and telemetry
- • Event logs about review runs, errors, and sync status to troubleshoot and improve reliability.
- • Billing-related usage counts such as review volume and watched projects to calculate subscription charges.
Usage
How we use information
Clear purposes aligned to running reviews and keeping the platform reliable.
Operate and improve the product
We process integration data to ingest pull requests, generate AI feedback, and deliver results back to Asana and GitHub.
Security and abuse prevention
Logs and telemetry help detect misconfigurations, enforce rate limits, and investigate suspicious activity.
Support and communications
Contact details are used to send critical notices, respond to support requests, and share service updates you opt into.
Billing and account administration
Plan selection, usage metrics, and payment preferences power invoicing, receipts, and quota management.
Product analytics
Aggregated, de-identified trends (like feature adoption and workflow throughput) help prioritize reliability work and new capabilities.
AI handling
How AI models are used
We send only the context needed to produce review insights, safeguard prompts, and inspect outputs to keep feedback useful and safe.
Model providers
We use reputable AI providers to generate review suggestions. Requests contain only the minimum context needed to create actionable feedback.
Prompt and output hygiene
Prompts exclude secrets and are automatically trimmed to relevant code diffs. Outputs are logged for quality control without exposing unrelated repository content.
Evaluation and tuning
We review anonymized samples to improve accuracy and may fine-tune on de-identified snippets, never on private tokens or credentials.
Sharing
When data is shared
We limit sharing to trusted providers, integrations you activate, and required legal scenarios.
Vetted processors
We rely on infrastructure and analytics providers that meet our security requirements and process data under contract.
Third-party integrations you enable
When you connect GitHub or Asana, we exchange the minimum necessary data to fetch context, publish comments, and sync status.
Legal and safety requirements
We may share information to comply with law, enforce terms, or protect the rights and safety of users and the service.
Protection
Retention and security
We balance operational needs with safeguards that protect your integrations and data.
Retention
We keep operational data for as long as needed to deliver the product and meet legal obligations. Review artifacts and logs are trimmed based on workspace needs and plan limits.
Security practices
Secrets are stored securely, access is restricted to authorized personnel, and we monitor for abnormal access patterns.
Locations and cookies
Where data lives and how sessions work
Understand our hosting regions, transfer safeguards, and the limited cookies we set.
Data hosting
Primary systems run in the United States with redundant storage and backups. Access is restricted via role-based controls and auditable approvals.
International transfers
If data moves across regions, we rely on appropriate safeguards such as Standard Contractual Clauses and vendor data processing agreements.
Cookies and local storage
We use functional cookies and local storage for authentication sessions, feature flags, and remembering your workspace selection. No advertising cookies are used.
Your choices
Control and requests
Manage your workspace data or contact us when you need help with corrections or deletions.
Access and updates
You can update account information, rotate tokens, and manage workspace settings from the dashboard. Contact support to request corrections if needed.
Data removal
To close a workspace or delete integration data, submit a request via support. Deletions may be delayed where law or security obligations require retention.
Communication preferences
You can opt out of non-essential updates at any time. Service and security notifications remain required for account safety.
Legal
Your rights and responsibilities
We respect regional privacy rights and clarify how MergeWise processes data under contract and legitimate interests.
Your rights
Depending on your region, you may have rights to access, correct, export, object to, or delete personal data. We honor verified requests and explain any legal limits.
Lawful bases
We process data primarily to perform our contract with you (workspace operations) and pursue legitimate interests (security, product improvement) while respecting opt-outs.
Team responsibilities
Workspace admins are responsible for informing collaborators about these practices and ensuring integrations are configured in line with their organization policies.
Contact
Questions or requests?
Reach out to privacy@mergewise.ai for data access, deletion, or security inquiries. We respond promptly to support regulated teams.